5bd bet Privacy Policy

1Introduction & Scope

5bd bet ("we", "our platform") is a trusted online betting and gaming service for players in Bangladesh. Protecting your privacy is a core responsibility for us — not merely a legal obligation, but a genuine commitment to you.

This Privacy Policy applies to the 5bd bet website, mobile app, and all associated digital platforms. By using our services, you are considered to have agreed to the terms of this policy.

We believe data protection means more than just locking away information — it means keeping you fully informed about what happens to your data. That is why this policy is written in plain, clear language, so there is no room for confusion.

2What Information Is Collected

5bd bet may collect the following types of information:

Personal Identification Information

• Full name, date of birth & gender
• National ID number or passport number (for KYC verification)
• Address & country
• Email address and mobile number

Financial Information

• Mobile banking account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history & amounts

Usage Data

• Betting & Gaming History
• Login time & IP address
• Device type, browser & operating system
• Platform Activity Logs

3How We Collect Data

5bd bet collects information in several ways:

• Directly Provided: You provide information directly during registration, KYC verification, or when contacting support.
• Automatic Collection: Data is collected via cookies and tracking technologies while you use the platform.
• Payment Processing: Transaction details are received from the payment gateway during deposits and withdrawals.
• Third-Party Verification: Trusted third-party services may be used for identity and age verification.

We only collect the minimum data necessary in each case. You are clearly informed before any data is collected.

4Purpose of Data Use

5bd bet uses collected information solely for specific purposes:

Your data is never used beyond the purposes stated above. Your consent will be obtained before your information is used for any new purpose.

5Data Sharing Policy

5bd bet never sells your personal data. However, limited information may be shared in specific circumstances:

• Payment Provider: Minimal information is shared with the payment gateway to process deposits and withdrawals.
• Identity Verification Service: With approved third parties for KYC verification purposes.
• Legal Authorities: Providing required information under court orders or legal obligations.
• Fraud Prevention: In partnership with an industry-standard fraud prevention network.

All third parties are required to comply with our privacy standards and may not use the data they receive for any other purpose.

6Technical Data Security Measures

5bd bet applies industry-leading standards to keep your data secure:

• 256-bit SSL Encryption: All data transmissions are secured with the highest standard of encryption.
• Firewall Protection: Multi-layer firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for account login.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
• Encrypted Storage: Stored data is kept in an encrypted database.
• Security Audits: Regular third-party security audits are conducted.

Our security team monitors systems around the clock. In the event of any security breach, affected users will be notified immediately.

7Cookies & Tracking Technologies

5bd bet uses cookies and similar technologies to improve platform performance and personalize the user experience.

Essential Cookies

These cookies are essential for the platform to function — maintaining login sessions, security verification, and more. They cannot be disabled.

Analytics Cookies

Used to understand which parts of the platform are most visited, helping us improve our services.

Preference Cookies

Used to remember your language preference, theme, and other personal settings.

You can manage most cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

8Your Data Rights

As a member of 5bd bet, you have the following rights over your own data:

To exercise any of these rights, please contact our support team. Requests are typically processed within 30 business days.

9Data Retention Period

5bd bet retains different types of data for different periods:

• Account Information: For the duration your account is active, and for up to 5 years after closure (for legal reasons).
• Transaction Records: A minimum of 7 years in accordance with international financial regulations.
• KYC Information: After account closure, as required by law.
• Support Chat: Up to 2 years after last contact.
• Cookie Data: Between 30 days and 2 years, depending on the type of cookie.

After the retention period, data is securely deleted or anonymized.

10Privacy-Related Contact

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: [email protected] (for general inquiries)
• Live Chat: 24/7 Bangla Support

We aim to respond to all privacy-related requests within a maximum of 30 business days. Urgent data protection matters are handled even more promptly.

If this policy is updated, you will be notified in advance via your registered email or through a platform notification.